Shipping: Domestic orders over $25.00 include free shipping. All other countries shipping prices will be automatically calculated at checkout. All duties and tariffs for individual countries will be the buyers responsibility. If for any reason, the package is refused, the amount of return shipment will be deducted from the buyers refund. All shipments will be sent with tracking numbers via UPS or USPS. Once tracking has started and a package has been confirmed as in transit, it is not the responsibility of Pink Blossom LLC. All products will be shipped within 3-5 business days (unless otherwise stated in product description).
Incorrect Shipping Address: In the event the package is sent back because of an error in address submitted to Pink Blossom LLC, the payment for the re-shipment of the package will be the customer's responsibility.
Returns: In the event you have received an incorrect order, Pink Blossom LLC will pay for the shipping back, and exchange for the correct product.
If you have received broken or damaged goods, please let us know within 14 calendar days of receiving. We will happily email you a shipping label free of charge (for domestic orders), in the event you need a return label mailed to you in the mail, there will be a $7 charge. When returning shoes, all boxes received must be sent back. If you ordered internationally you are responsible for the shipping cost of returning the order back to us. In the event you have sent the package back yourself, always keep a record of the tracking # until we have confirmed it as received. The same shipping rates apply to any exchanged items (free for domestic, a charge for international). Only items that are received in new, unused condition with tags attached are eligible for a refund or exchange (sale items are eligible for store credit only). Any used items that are sent back will be returned to the customer, at their cost. Returns/exchanges must be sent back to Rural Haze within 7 calendar days of receiving the label. Please allow 3 business days for returns/exchanges to be processed.
In the event you send back a return to us without receiving a shipping label, please keep your tracking # in the event there are any questions.
For further information or if you have questions please contact us here.